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Originally Posted by meredithgirl
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we just got a black bear hamster and need help knowing how to care for. one site said not to touch their bedding in the home but clean the rest of the cage. is this right? what do you clean the cage with. how can we help her to stop bitting us? she seems very afraid. very jumpy. what do we need to know to care for her the right way?
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You might have more luck getting replies if you make your own thread

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Disturbing the nest isn't actually that big of a deal...the hamster will just rebuild it. Although it's good to leave it alone, don't hesitate to clean it if it gets soiled at all. Also check to make sure the hamster isn't storing fresh foods in there long-term since they'll begin to rot.
As for cleaning the cage, just soap and water should do the trick. Make sure you've rinsed the cage really well and let it dry fully before putting her back in.
Your best bet for now is just to leave her alone for a while. Hamsters need some time to themselves to get used to a new home. When you work on taming her, make sure you don't pick her up right away. Get her used to your hand being in the cage first. Once she'll take food from you, try petting her gently. Only after she accepts petting should you attempt to hold her.
I've found a great trick is sitting in the bathtub and letting the hamster run around. She'll get used to your presence and probably start to climb on you. Don't handle her at first, just let her come to you when she feels comfortable. Offering some treats will help too.
Don't be discouraged if it's taking a while to tame her. Petstore hamsters (I'm assuming that's where you got her?) aren't really handled so they can take a while to get used to human contact.
Welcome to Paw-Talk, by the way!
