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post #1 of 76 (permalink) Old 02-18-2007, 10:19 PM Thread Starter
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Bad Petco Experience

So today I was in petco buying some ferret supplements and I notice a lady asking one of the employees about purchasing two rats. The employee walks away for about 5-10 minutes(pretty long time for just having to get the keys...during this time I was playing with the petco ferrets of course haha) and comes back with the cage keys and a big glove on. He opens the cage to the rats and gets his box ready. After reaching in, he grabs the first rat by THE TIP OF THE TAIL...and somehow manages to put it in the box without ripping off its tail...it was struggling wildly. Of course, the employee went on to say "stupid*$! things, I hate them." I knew the next rat would probably be just as bad, but kept watching because it wasn't really my business. He grabbed the second rat by its tail and it began to swing wildly in a circular motion as its tail was being held in the employees glove. Two seconds later...*riiip.*

The skin of the rat's tail came off in the employee's hand, the rat screeched like a banshee, and the lady screamed. The employee just kind of stood there, and said "sorry about that, would you like this other rat over here?" The lady just walked away...not sure if she went to tell the manager or whatever...but now the employee had to put the first rat back in the cage. Before he could do that, I went over and told him to just let me do it. I scooped the rat up, put it back into the cage, and left the petstore.

I've always told people I hate petstores because the people working there usually don't know ANYTHING about a lot of the pets they sell. It's quite a shame...and of course in the end you know it's a giant money making scheme. I hate petstore employees that just want their paychecks and couldn't give two craps about the animals they work with.

Anyways I just wanted to share that with you all since I thought you might be interested
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post #2 of 76 (permalink) Old 02-18-2007, 10:25 PM
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OUCH! What happened to that rat? Poor thing,I bet he is in alot of pain!

I give points to the lady for walking away,but the rat needs a vet.Thats cruel!

I hate pet stores too and have witnessed things...things I will not discuss,unless people wanna hear them,but they are not happy stories!

I am sorry you had to see that...what a horrible experiance!





* Lisa *

* To the world you are ONE person,but to a rat you are the world *


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* It's a rat thing...you wouldn't understand! *
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post #3 of 76 (permalink) Old 02-18-2007, 10:31 PM Thread Starter
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I do want to hear them...I love hating pet stores hahaha

I pretty much knew no matter what I did, they wouldn't do anything for the rat. Especially since there were two people on duty...the other of which I've known from the past to be an idiot. I go there simply because its the closest petstore, and I can get what I need for my ferrets and sometimes for my rats. But man...I don't know...maybe I should go back and buy it? Does the skin on the tail grow back? Not that that really matters to me, but the I already have eight rats and really don't want to bring another home because I'm pretty happy where I am now.
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post #4 of 76 (permalink) Old 02-18-2007, 10:32 PM
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thats sad.

Im glad she walked away...

i would have gone quietly to the manager and said something about what i had seen..just to let them know the employee didn't know how to handle a rat and needs to be trained how to do it so other rats dont get hurt. Maybe they would care or maybe not. I wouldnt have been able to stay quiet..would have to say something. Even if they didnt care and did nothing about it i would have felt better saying something

Poor ratty. I wonder if they did something about it, put something on the rats tail...or if the lady mentioned it to the manager.

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post #5 of 76 (permalink) Old 02-18-2007, 10:40 PM Thread Starter
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Yeaah, to be honest I don't think there was a manager on duty at that time now that I think about it. The store doesn't usually get too much business on Sunday nights so they just have two-three employees there(one being a cashier who is SCARED of all the small animals). Maybe the manager was somewhere in the back...I dunno, I was just sick of it all.
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post #6 of 76 (permalink) Old 02-18-2007, 10:41 PM
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i can totally understand how you felt. Maybe next time you could mention it?? I dunno...thats just me...hard to keep me quiet..lol..when i see mistreatment of animals.

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post #7 of 76 (permalink) Old 02-18-2007, 10:42 PM Thread Starter
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Yeah, I think I'll do that. Either that, or just buy the rat...the cogs in my head are turning.
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post #8 of 76 (permalink) Old 02-18-2007, 10:50 PM
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id buy the rat but im just like that. when i got my rats at petco the girl that helped us 1/2 knew about rats, i think she just read the care sheet and tried to pick up a rat by its tail at the very base but at the tail none the less.... she was open to hearing how to do it though and even practiced

i am glad i didnt see its skin come off i probably would have puked and cried and yelled and everything else had i been there

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post #9 of 76 (permalink) Old 02-19-2007, 08:16 AM
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petsmart is not horrible, but the people that buy pets tick me off as well as some of their employees....i know they have good intentions, trying to help homeless cats/dogs...

but its hard to be shopping for my pets and have a guy stand near me and tell me how hes housing a gerbil in one of those plastic tube cages...and later try to give up their animals to me...like they can dump their "problems" away...stupid impulse buyers........


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i will hold you forever
i will stand beside you forever
keep fighting
keep breathing
hold onto me and dont let go
NEVER let go
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make it through
i pray for you

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SKRAT- October 21, 2005- January 15, 2007 at 5am
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I will love you forever, always

Next time we meet again, it will be FOREVER

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post #10 of 76 (permalink) Old 02-19-2007, 08:28 AM
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I hate Petco too. When I was there they had the wrong sized wheel and the wrong type of wheel for gerbils. Of course I talked to the manager and they fixed it but the wheel is still too small so the gerbils don't use it. I prefer Petsmart but even then I would prefer a mom and pop pet store because they seem to be nicer to the animals.

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post #11 of 76 (permalink) Old 02-19-2007, 08:48 AM
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That's terrible. I can't even go in the petco around here. It's horrible. At least they've started seperating the male and female small animals though.
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post #12 of 76 (permalink) Old 02-19-2007, 10:13 AM
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oh god thats horriable poor ratty


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post #13 of 76 (permalink) Old 02-19-2007, 03:04 PM
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To be honest, had I seen this happen, I would have bought the rattie (an friend), taken it out to the car, set him up, went back in......and promptly be banned for the string of explicits coming from my mouth. lol.

The skin won't grow back, what usually happens is you clip the exposed bone off with nail clippers or the sort, and apply neosporin, and keep it in a safe, dry area where nothing can get stuck to the tail (like cloth bedding), thats about all a vet will do as well......

I'd call the manager, and the head quarters to the store, then post an open article in the paper.....or sue for emotional stress and trauma, lol (well, you can sue over just about everything now!)

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post #14 of 76 (permalink) Old 02-19-2007, 03:39 PM
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that is so bad.........


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post #15 of 76 (permalink) Old 02-19-2007, 03:58 PM
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that sickens me

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