OMG! Petsmart listened!
Whenever I go into Petsmart to get dog food or toys, chinchilla toys and whatnot, I always check to see if they have Chinchillas. Ususally they do. Over the past several months when I've gone in, I checked on the chins and there would be dirty water bottles, no hay, bowls full of treats...etc and I ALWAYS complain to the managers about it. A few weeks ago I brought in a whole write up on chinchilla husbandry and when I went in yesterday to get dog food, I, of course, checked on the chins. To my utter surprise, they really had 2 females (not a male in the cage, so they were actually sexed correctly!) Pellets with NO TREATS in it, a huge bowl of hay, and a new and CLEAN water bottle! Someone even put some little ice cubes in it! The chins were freshly dusted and actually had chew toys! I was so surprised! They finally listened to me! I had the manager called over to express my happiness and he told me it was because a customer brought in some info that helped them learn more (of course that was me! Duh!) Anyway, I just wanted to let you all know that sometime the big pet chains will listen, if you are persistant! At least the chins there are more comfortable and being taken care of better!