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Chinchilla Discussion Twitching whiskers, fluffy tails, silky soft fur and all else chinchilla!

 
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post #1 of 2 (permalink) Old 07-30-2004, 11:12 PM Thread Starter
 
Join Date: Jun 2004
Posts: 2,769
   
Thumbs up Oxbow!

Oxbow has to be the best place I've ever dealed with!

The last two bags of chinchilla food we've ordered from them has been pretty powdery. My husband and I were upset about this, so I decided to e-mail them about it, just to let them know!

I sent the e-mail yesterday, and they responded by today! I was impressed with that, but more so than that, the representitive is sending me a free bag! She just asked me for purchase dates and how much powder there was in the bags.

Now, how many places would do that?? That is awesome in my eyes!
Crazy Chin Lady is offline  
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post #2 of 2 (permalink) Old 07-31-2004, 02:11 AM
 
Join Date: Jan 2003
Posts: 3,382
      
That's great!!! I was going to try oxbow, but I decided to stay with what we knew as being the best and that is Mazuri, however I have heard wonderful things about oxbow chinchilla pellets I do love their hay that is for sure!!!!
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