I think it depends on the store. Yes, I have heard numerous horror stories, but my local Petsmart is pretty good. Will you be working in a high volume store in a mall complex? Or one a little farther out of the way, with less customers. The high volume ones seem to only care about $$$$$$, while the ones farther out seem to be staffed by people who WANT to come to work, who care about what they're doing.
This is only my honest opinion, and I have never been to Petsmart outside of TN. *shrug*
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Newton 9.9.04 - Stella 5.24.06