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post #1 of 7 (permalink) Old 04-26-2010, 04:16 PM Thread Starter
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What should I do?

I bought a "four month old" ferret and found out today that he's 1-2 years old. I got him from a local petstore last Monday. They even gave me papers for a 4 month old ferret. I tried calling corperate. If that doesn't work, what else should I do?

I also got a cage from there and called them two days later to tell them he was escaping out of it and the cage was literally falling apart. He was sitting on a shelf and it just collapsed under him. I told them I felt it was a safety issue and they told me I could bring it back. I told them "now, you know it has been used. Is that going to be an issue?" and I was told no. I took it back on Saturday when I told them was the next time I could be there and they said they couldn't take it back because it was used. I'm so aggravated with this store!

Jenny, Zookeeper Extraordinare

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post #2 of 7 (permalink) Old 04-26-2010, 04:45 PM
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The same thing happened to me a few years ago.
They sold me a ferret and said it was about 6 months old, I took it to the vet and tey told me it was a few years old and wasnt healthy.
I took it back to the store and was able to exchange her for another ferret.
Sadly a few months later, I was talking to one of the workers and she told me that the onwer took the older ferret out back and killed it.

I have no idea what you can do. That store sounds horrible. Can you talk to the same person you did over the phone?

1 Amazing Husband
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post #3 of 7 (permalink) Old 04-26-2010, 04:49 PM Thread Starter
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Yeah, I've had him for a week. I've taken naps with him, taken car rides with him, shared my food with him... I can't take him back. I talked to the same person on Saturday that I talked to on Wednesday and she completely changed her tune. She sat there and argued with me about what she told me.

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: Hollands: Peneloppy, Sunkist, Scooby, Toby, Timothy, and Dante; Jersey Wooly: Dini and Dana; Lionheads: Cricket, Tinsel, Missy, Mrs. Jingles, Winnie; Netherlands: Quasar, Amos, and Shutterbug; Havana mix: Colby; Fuzzy Holland Lop: Henry; Velveteen Lops: Prudence and Jude AKA Tigger

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post #4 of 7 (permalink) Old 07-08-2010, 12:13 AM
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What ever happened? I hope you were able to keep the ferret as it sounds like you two became quite bonded in a short time.

Did you ever get any answers from corprate office? I've learned to always speak to the supervisor, if they can't help, go above them. Everyone has a boss to answer to. I'm definately a fan of the phrase 'What is the phone number for your head office and what is your name?" I find when people know you will do something about their inadequate service, they change their tune rather quickly.
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post #5 of 7 (permalink) Old 07-08-2010, 06:40 AM Thread Starter
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Well, the corperate office never called me back, but apparently they called the store because the store manager called and gave me the money back for the cage. I'm not so sure about the age though, because he has grown since I got him. His teeth are really yellow and worn down though. It may just be the living conditions he was in.

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: Hollands: Peneloppy, Sunkist, Scooby, Toby, Timothy, and Dante; Jersey Wooly: Dini and Dana; Lionheads: Cricket, Tinsel, Missy, Mrs. Jingles, Winnie; Netherlands: Quasar, Amos, and Shutterbug; Havana mix: Colby; Fuzzy Holland Lop: Henry; Velveteen Lops: Prudence and Jude AKA Tigger

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post #6 of 7 (permalink) Old 07-08-2010, 06:42 AM Thread Starter
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And, yes, I kept my Lil' Dude.

Jenny, Zookeeper Extraordinare

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Pooters, Gracie, Mr. Muggles McLovin It (all three Chi mixes), Angel (Lab mix), and Nina (Sheltie mix)

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: Hollands: Peneloppy, Sunkist, Scooby, Toby, Timothy, and Dante; Jersey Wooly: Dini and Dana; Lionheads: Cricket, Tinsel, Missy, Mrs. Jingles, Winnie; Netherlands: Quasar, Amos, and Shutterbug; Havana mix: Colby; Fuzzy Holland Lop: Henry; Velveteen Lops: Prudence and Jude AKA Tigger

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post #7 of 7 (permalink) Old 07-14-2010, 11:17 PM
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Maybe your vet was wrong on the age??

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