I went to a petsmart to get some algae eaters and decided to take a glance at the rats and mice. Well I saw a rat thats been there for a while and I was going to take her home. That was until I saw her eye,ears,tail and feet. She was scratching her eyes until it bled and her feet tail and ears were really red or getting red patches. So I couldn't bring her home. But instead I told the lady at the front to check out their rat and she told me someone would right away while I was standing outside of the store for ten minutes noone went near the rodent display. So I tried to call coustomer service and the machine kept restarting the message and not pulling me throuh so I e-mail them and told them that since they say ALL SMALL ANIMALS ARE CHECKED OUT BY A VET.They need to find out whats wrong with this one because they are endangering the lives of other animals near by. And the rats cage was dirty and the food dish was upside down pinned under the water bottle. I am sorry for rambling or if anyone works at another petsmart I am just furious with the condition of the one near me.