Hello, I am new to this site. My name is Heather and I am from Niagara Falls, Canada. I have a degu, his name is Fez. I actually bought him from a pet store about 2 years ago. He was just a baby then, he is definately full grown now!! Just a few questions if anyone can help. Although I have had him quite some time, I am still researching Degus. Mine is friendly but you can't take him out of his cage. He will jump on your hand, and he responds to your voice but won't come out?? He will nibble on my fingers, not biting me though, but any other contact his just runs down to the bottom level of his cage. He likes getting his chin rubbed and his belly but won't let me take him out. Is this normal?? He loves my cats, they go around the cage and he will climb up to see them. One of my cats lays next to the cage to keep him company My daughter and I didn't know at the time, we should have purchased 2 but he was the only one left. Is it too late to introduce another degu or has he been on his own too long? I noticed he has been scratching a bit lately. Not constant but enough for me to notice. Could he have mites?? I use the Carefresh bedding, not alot of it, he tosses most of it out on the floor and some Timothy Hay. I know I am asking alot of questions, sorry about that, I should know these things. He won't eat the guinea or chinchilla pellets, so I have been giving him a gerbil mix with fresh vegetables and dandelion greens. I can't find a degu food here in Canada. If anyone knows of a place could you let me know. I really want him to be eating the right food!! Sorry for rambling on, if anyone can give me some information I would greatly appreciate it.