[tpolley]

i just got done typing a big long reply in the dogs froum. took me 15 minutes to type it all up. i clicked reply and got some pop up asking me to type in a word for the knowledge base, i left it blank and hit submit and got an error message saying "you don't have permission to perform this action". i was logged out. i tried to log back in and lost everything i had typed.

thats the second time its happend. its beyond frusterating to loose 15 minutes worth of work. i'm not going to bother re-typing everything.

 

[Sasami]

That hasn't happened to me, what browser are you using? Have you tried clearing out your cookies?

 

[Mygala]

Until you find the problem, when I type in an unusually long answer, I always try to highlight it and click Control/c. That copies it to the clipboard. If you lose the page, you can then click Control/v and get it back.

Bob

 

[Kendalle]

Until you find the problem, when I type in an unusually long answer, I always try to highlight it and click Control/c. That copies it to the clipboard. If you lose the page, you can then click Control/v and get it back.

Bob

I do the same. Just like saving your work on word i save it on any site that i type a long answer to.

 

[Purple-Hops]

So it's not only me!! Jeez, I get so frustrated I've lost many a reply bc I have internet ADD and use multiple browsers at once usually. PT logs out after 10 minutes, that much I figured out. Copy your long replies and then log in again. It sucks but I;ve been doing this for nearly a year now.

 

[VanillaRat]

Until you find the problem, when I type in an unusually long answer, I always try to highlight it and click Control/c. That copies it to the clipboard. If you lose the page, you can then click Control/v and get it back.

Bob

This is exactly what I do. I will copy it,just in case. I have typed up lots of stuff only to have it get lost...it is beyond frustrating.