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it depends where the chinchillas located. The wheel noise doesn't bother me. I have my chinchillas cages in me my bedroom. I have both the wheel inside the cage & the large ball for them to roll around the floor for some free time. Every once in a while I do let my chinchillas roam my bedroom free for about 30 min before my kids get home. I try & give them as much exercise as they need, to get there energy out.
I hope this helps.
 

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canis lupus familiaris
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Wheel? No. Totally bad for their backs. Flying saucer type runners work awesome though.

Generally you shouldn't put them in a ball because of poor vent.
 
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