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In the past Call accounting software has been all about fancy features, a pretty user interface,Goose Jackets, product cost and local technical support. Enter a gaming-changing new business model emphasizing long term profits to the reseller and costs savings for the end-user.Up until now the call accounting business has been end-user focused; this is not a bad thing but it has limited the potential of call accounting software by ignoring the role a reseller can play in helping customers to manage their telephone environment. It has reduced the reseller's role to box dropping,Generally the PABX systems supplier has a wealth of knowledge and experience hidden from the consumer; an under-utilized resource. The PBX reseller has little opportunity to apply latent skills and put them to use for the benefit of his customer. The result is lost profits and lower job satisfaction; both the PBX reseller and the consumer loose.Now the feature list of a call accounting system cannot be ignored, it is important to have a long list of features the user will never use. Why? It is the only clear discriminator a platform has over its competitors.Truly, in most cases, customers may use ten percent or 20% of the reports available, it is only the ones he understands and needs. In most cases the consumer is not a skilled telephone manager, or a telecommunications expert. The customer needs help and the reseller has a gift wrapped opportunity to get involved, to make a profit in return for applying expertise and knowledge.In the past, it has been just too expensive for a reseller to do this, to create this opportunity he would have to drive to site and run reports, time is money and this is burning it. Now, with a new breed of call accounting software, Software as a Service, a reseller can tap this revenue fountain efficiently. Imagine sitting at your desk with your laptop and having access to all end-user reports. You the reseller can view the site within the context of a complex and fluid telecommunications environment, find opportunities and apply products and service packages to improve the customers situation and create more profit for your businessI pose the question: Is this the moment for you to shift from the old business model of box dropping to the new, more profitable world of value added services?   If so, turn your back to your old stand alone call accounting service and move to Software as a Service.  Mature your business, grow earnings and your people.------------------------------With 30 years in telecoms, specializing in call accounting and tele-management,Moncler Pas Cher, Mike Guile is the Chairman of TelcoTwo, the source of the worlds leading call accounting Software as a Service distributed only via resellers. He offers you a free package capable of serving any size site. Use it, install at your worst user, profit from it,Doudoune Moncler. Try it at => http://www.telcotwo.com
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